Communication & Soft Skills Training
Our Communication and Soft Skills Training offer practical and experiential learning. In the working environment we are constantly communicating whether it is business, personal or social life.
People with effective communication skills can express and connect with people easily.
Language is not only about vocabulary or grammar it’s about connecting with people.
Effective communication skills are required everywhere whether you are working in an IT field, ITES, Banking, Finance, Insurance, Retail, BPO, Medical, Logistics or any other field.
People with effective communication skills can express their own views clearly and constructively.
Effective communicators have great control over their voice, tone and language, which they alter dependent on the scenario. They have the techniques and confidence to manage conflict, resolve discrepancies, influence people and handle assumptions.
• Positive body language & expressions.
• Promote confidence and build trust.
• Make people feel comfortable.
• Structure conversations & speak clearly.
• Apply connection to the voice.
• Control pitch and pace.
• Remove mother tongue influence.
• Effective pronunciation for a greater clarity.
• Power words to create positive environment.
Effective Communication Techniques
• Effective listening.
• Quick response.
• Proper questioning technique.
• Connecting with people.
• Influence people with effective delivery.
• Rapport building